Refund and Cancellation Policy

Please note any payments made by the customer with respect to any service received by Gryffin Capitalist upon the payment made for such service will not be refundable nor creditable for any reason whatsoever under any circumstance. However, the customer may become eligible for a refund in certain circumstances. The refund may be considered if the following conditions are met:

Company Incorporation Service

The customer will receive a full refund minus the incoming/payment gateway fees if all the below conditions are met

• Gryffin Capitalist is unable to incorporate the company for the customer. AND
• Gryffin Capitalist has received all the documents(including identity & other documents) from the customer required as per the due diligence in the respective jurisdictions where the client has paid to incorporate the company.

Bank Account Opening Service

The provision of the corporate/personal bank account is at the sole discretion of the bank, subject to thorough due diligence as per the bank's policies, and does not depend on the Gryffin Capitalist team. The amount received towards the bank account opening assistance will not be refundable for any reason whatsoever under any circumstance.

Other Services

The customer will receive a full refund minus the incoming/payment gateway fees if any of the below conditions are met

• Gryffin Capitalist is unable to incorporate the company for the customer.
• The customer has unilaterally decided not to proceed with the service for which he made the payment, and the order has not been processed by the concerned party(s).

The customer must raise the refund request by sending an email to info@gryffincapitalist.com. Upon receiving your mail, the Management at Gryffin Capitalist will decide whether to process your request for a refund, considering the reasons for such a request. Please note that Gryffin Capitalist reserves the right to make the final and binding decision regarding refund requests.

The refund will be processed to the Payment Method charged at the time of the original sale, and Gryffin Capitalist has absolutely no control over the timeline for the process of issuing the refund by the payment provider. The customer should further acknowledge and agree that the payment provider and/or issuing bank associated with your Payment Method establish and regulate the time frames for processing your refund. Gryffin Capitalist will refund you by the same payment method to the original card/bank account you used to pay for the service. If the original card/bank account and Payment Method are unavailable, then Gryffin Capitalist will need an alternative bank account whose owner is the same as the one who paid for the service to proceed with the refund.

We assure you that we are continuously improving our services and welcome any suggestions from your end. For any other queries and to provide feedback, please contact our customer service desk at info@gryffincapitalist.com