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Obtaining Your Dubai Import Code: A Comprehensive Guide

Gryffin Capitalist

May 21, 2025

4 minutes read

Category: Business Setup

A leading global marketplace, Dubai continues to draw the attention of entrepreneurs and foreign investors to tap into lucrative international trade opportunities. If you plan to run an import and export business in the UAE, getting a Dubai Import Code is essential for compliance with customs rules and efficient cross-border transactions.

Thanks to its strategic geographical position, having connections to Asia, Europe, and Africa, along with world-class infrastructure and investor-friendly trade policies, Dubai shines as a top destination for global business.

In this guide, we will explain everything about obtaining the import code in Dubai, covering the application process, key requirements, and other essential details.

What is the Dubai Import Code?

A Dubai Import Code, also known as a Dubai Customs Code, refers to a unique identification number. It is necessary for businesses involved in worldwide trade within the United Arab Emirates (UAE). Issued by the Dubai customs department, this code helps businesses conduct import and export operations seamlessly.

Cost of Customs Import Code in Dubai

The standard fees of securing a Dubai import code is around AED 100 (subject to change), whereas the standard fee for renewal process of an existing code can be approximately AED 25 (subject to change). Gryffin Capitalist can assist you with business setup in Dubai and at competitive rates. Check out our services.

Key Benefits of the Customs Import Code in Dubai

Importing goods into Dubai offers businesses numerous benefits, and the import code plays a key role in ensuring a seamless and compliant process. Scroll down to get an overview of the main advantages:

1. Simplified Customs Procedures
With a Dubai custom import code, businesses gain access to fast and efficient customs clearance, often completed within just a few hours. This is especially advantageous for organisations seeking fast processing and rapid delivery of imported goods.

2. Free Trade Agreements (FTAs)
An import code in Dubai enables businesses to tap into the UAE's broad network of Free Trade Agreements (FTAs) with countries across Asia, Europe, America, and the GCC. These agreements often lower or remove tariffs, simplifying the import and re-export procedures.

3. Stable Currency A Dubai
Customs Code allows businesses to operate in a stable currency environment, as the UAE dirham maintains a fixed exchange rate with the US dollar. This connection helps get consistent exchange rates and reduces exposure to currency volatility.

4. Sector-Specific Import Services
Dubai offers customised import services for businesses with an import code. It caters to sectors like automotive, technology, food, and healthcare. These services include industry-specific regulations, expert customs support, and specialised storage solutions.

5. Industry-Specific Support
Dubai supports key industries such as agriculture, technology, and medical goods infrastructure. Government initiatives make it easier for businesses with an import code to thrive. These not only help streamline operations but also boost success in these critical fields.

6. AI-Powered Logistics Solutions
Customs import code holders in Dubai benefit from advanced digital customs systems. This system incorporates automation and AI-powered logistics solutions to streamline the overall import procedure.

7. Duty-Free Exemptions
Businesses holding a Dubai import code are eligible for customs duty refunds on goods that are re-exported from the UAE within a set period. This benefit reinforces Dubai’s position as an international business powerhouse.

Who are the Eligible Candidates for Obtaining a Dubai Import Code?

For, businesses must have a legitimate trade license provided by the industry-specific authority. It is considered a vital requirement when it comes to securing a UAE import code and making sure of adherence to trade policies. Applicants must hold any of the below-mentioned types of valid trade licenses to be eligible for the import code:

● Commercial License: Commercial trade license in Dubai is essential for applicants involved in trading purposes.

● Professional License: Need to be submitted by businesses and professionals who are service-oriented.

● Industrial License: Applicants engaged in industrial and manufacturing activities must show this license.

Documents Needed to Get an Import Export Code in Dubai

At the time of import code registration in Dubai, applicants need to submit the following documents in adherence with the trade regulations:

● Legitimate Trade License: Submitting a business trade license is compulsory when applying for an IEC code in UAE.

● Passport Copy: Showing a copy of the passport of the owner and the shareholders involved in that particular business is necessary.

● Undertaking Letter: A declaration letter with a signature is also required to ensure alignment with import-export policies.

How to Obtain a Dubai Import Code?

Here is the step-by-step method to obtain a customs code in Dubai, UAE:

1. Initiate Your Application Submission
Visit the official website of Dubai Trade and submit all the required documents on the portal. These include your trade license copy, your passport copy, and your phone number.

2. Opt for Registration on the Dubai Trade Portal
After submitting all necessary information, you will receive a confirmation email. Click on that to help them confirm your account and user details. Then, you need to select the Mirsal 2 option, click on the new business registration option, and provide the following details:

  • Basic information about your business.
  • Details of your services or products.
  • User’s profile.
  • Key documents.
  • Filling in Mirsal's information.

This way, you can finalise the import export code registration in Dubai.

3. Receive the Code
After following the above steps, you will have to wait for a few business days to obtain your customs code.

Steps of Dubai Custom Import Code Renewal

Follow these steps for the Dubai customs import code renewal process:

  • Visit the Dubai Trade portal.
  • Select the "Dubai Customs" option> "Registration Tools"> "Renew Business Code" in the Service Centre.
  • Submit your business details and captcha codes.
  • Click on ‘OK’.
  • Adjust the expiry date to align with your trade license validity, and set the renewal date to the current date.
  • Upload the trade license and passport copies.
  • Again, enter the captcha code and send a renewal request for approval.

Securing a Dubai import code is fundamental for business owners willing to import and export goods within Dubai and other emirates. It not only ensures adherence to legal requirements but also smoothens the customs clearance procedure and seamless business activities.

With a straightforward application and renewal procedure through the online portal, emerging and established companies can effectively oversee trade operations in Dubai’s emerging business environment. Contact our team at Gryffin Capitalist to obtain the Dubai import code

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Frequently Asked Questions (FAQs)

You need to visit the official portal of Dubai Customs to view the status of your import code online.

You can use an expired Import Code within sixty days after its expiration. However, it is advisable to renew it before the expiration date to avoid further issues.

A customs client code is a unique identification number required for importing or exporting goods in the UAE. 

There is a standard Government fee for renewing the Dubai import code, which is AED 25(subject to change).

You cannot use it if more than 60 days have passed since the expiry date. Continuing to import or export goods after this period may lead to delays, fines, and other penalties.